Contact us
Please contact our customer services team in your market. Thank you!
Infinitus (Hong Kong) Company Ltd.
Address:Unit 1002-03, 10/F., Empire Centre, 68 Mody Road
Tsim Sha Tsui, Kowloon, Hong Kong
Tel: 852 2661 1900
Website: www.infinitus.com.hk
Operation hours:
Monday to Thursday: 10:00 am - 8:00 pm
Friday: 10:00 am - 9:00 pm
Saturday: 1:00 pm - 5:00 pm
(Closed on Sunday and Public Holidays)
Business Enquiry/Shipping/Tracking
Tel: 852 26611900
Email: ContactUs.HK@infinitus-int.com
Smart-In Technical Support*
Tel: 001 80053532535
Email: CS.Global@infinitus-int.com
WeChat ID: Infinitus_hk
Hotline service hours:
Monday to Thursday: 10:00 am - 8:00 pm
Friday: 10:00 am - 9:00 pm
Saturday: 1:00 pm - 5:00 pm
(Closed on Sunday and Public Holidays)
Business Enquiry/Shipping & Tracking
Tel: 0800409
Email: ec@infinitus-int.com
Smart-In Technical Support*
Tel: 00 80053532535
Email: CS.Global@infinitus-int.com
Infinitus International Company Ltd.
Address: 8F., No. 27, Minquan W. Rd., Zhongshan Dist., Taipei City 104426 , Taiwan (R.O.C.)
Tel: 886 22703 8222
Website: www.infinitus-int.com.tw
Operation hours:
Monday to Friday: 10:00 am - 7:00 pm
Saturday: 1:30 pm - 5:00 pm
(Closed on Sunday and Public Holidays)
Shipping/Tracking
Local Toll-free service hotline: 0800-886-986
Local Toll-free fax hotline: 0800-886-001
Email: contactus.tw@infinitus-int.com
Smart-In Technical Support*
Tel: 002 80053532535
Email: CS.Global@infinitus-int.com
Infinitus International (Malaysia) Sdn Bhd
Address: E-02-27,Level 2, IOI Boulevard, Jalan Kenari 5, Bandar
Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel: 603 8079 1828
Website: www.infinitus.my
Operation hours:
Monday to Friday: 10:00 am - 6:30 pm
(Closed on Saturday, Sunday and Public Holidays)
Business Enquiry/Shipping/Tracking
Tel: 603 8079 1828
Email: Wecare.my@infinitus-int.com
Smart-In Technical Support*
Tel: 603 8079 1828
Email: CS.Global@infinitus-int.com
WeChat ID: Infinitusmsia
Infinitus Health Products (Singapore) Pte Ltd
Website: http://sg.infinitus-int.com/
Hotline service hours :
Monday to Friday: 10:00 am - 7:00 pm
Saturday: 10:00 am - 5:00 pm
(Closed on Sunday and Public Holidays)
Business Enquiry/Shipping/ Tracking
Local toll free tel: 800 1207343
Call from Overseas tel: 65 31584988
Email: Wecare.sg@infinitus-int.com
Smart-In Technical Support*
Tel: 001 80053532535
Email: CS.Global@infinitus-int.com
WeChat ID: Sginfinitus
Infinitus Innovations (Canada) Inc.
Website: http://ca.infinitus-int.com/
Toll-free Service Hotline*(English & Chinese)
Monday to Friday: 24 hours
(Closed on Saturday, Sunday and Public Holidays)
Hotline: 1 8557055603
Email: CS.Global@infinitus-int.com
WeChat ID: InfinitusGlobal
Business Development and Event Enquiry
Email: INF.CA@infinitus-int.com
Hotline service hours
Monday to Sunday: 8:30 am - 7:30 pm
(Closed on Public Holidays)
Tel: 400 800 1188
(To contact Overseas market customer service specialist, please contact current 400 China hotline, then press “0” directly to contact customer services staff to transfer your call)
24 hours Live Chat Service (English & Chinese)
WeChat ID: InfinitusGlobal
Infinitus Health Products (Thailand) Co., Ltd.
Address: 202 Le Concord Building 16th Floor Room 1601 Rachadapisek Road, Huakwang Sub-District, Huakwang District, Bangkok.
Tel: 021161880 (Thai & English)
Email: cs.thailand@infinitus-int.com
Website: th.infinitus-int.com
Operation hour:
Mon - Fri: 10:00 am - 8:00 pm (Lunch: 12:30 PM – 1:30 PM)
Sat: 10:00 am - 6:00 pm (Lunch: 12:30 PM – 1:30 PM)
(Closed on Sunday and Public Holiday)
Toll-free Service Hotline*
Hotline: 001 800013892
Thai: Mon - Fri 11:00 am - 8:00 pm
Sat & Sun 10:00 am - 6:00pm
English & Chinese: 24 hours support
Email: CS.Global@infinitus-int.com
Business Development and Event Enquiry
Tel: 021161880 (Thai & English)
Email: cs.thailand@infinitus-int.com
Live Chat Service
WeChat ID: InfinitusGlobal
Thai: Mon - Fri 11:00 am - 8:00 pm
Sat & Sun 10:00 am - 6:00pm
English & Chinese: 24 hours support
Line ID: @infinitus_thailand
Thai & English & Chinese:
Mon – Sat: 10:00 am - 8:00 pm
(Please leave messages on Sunday and Public Holiday, we will get back to you during office hours.)
*IDD services is required by customer but no extra-long distance service charges.
Remarks: The above hotline service are all limited to local country only.